Get instant answers to BAQs, reports, screens, and customizations directly inside Epicor Kinetic. No tickets. No waiting. No searching through documentation.
Teams wait hours or days for answers to routine Epicor questions
Knowledge lives with a few experts, creating dependency and bottlenecks
New users take weeks to become productive without someone to ask
Valuable partner and internal support resources are consumed by repetitive questions
wtf supports the real workflows of Epicor end users, finance teams, and operations managers.
wtf responds inside the screen a user is already on, in plain language, without interrupting their task.
Field definitions, report parameters, and filter logic explained for the exact module and screen the user is viewing.
Guidance for screen changes, BPM rules, and processes — grounded in how your organization actually uses Epicor.
New users become productive in days rather than weeks, with answers available the moment a question comes up.
When a question needs a human, wtf hands it off with full context attached — nothing gets lost in translation.
Every resolved question strengthens the knowledge base, turning your organization's experience into a lasting asset.
As users resolve more questions on their own, dependency on consultants and support teams naturally decreases — and so does the associated cost.
wtf learns from your organization's resolved support history. Each answered question strengthens the knowledge base, and each escalation that gets resolved becomes part of it. Over time, fewer questions need outside support — and the ones that do are the ones genuinely worth that expertise.
Real Epicor Kinetic screens, real user questions, real answers — no scripted demo environment.
Get started in minutes. No setup, no disruption to your current support process.